Returns & Exchanges
At Dieux, we want you to be fully satisfied with your skincare ritual. If a product isn't the right fit, we offer a 30-day return window for most items to ensure your skin and conscience are both at ease.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and zip code to begin the process.
- 2.Prepare Your Package
Securely pack the items in their original packaging, ensuring all reusable components like the Forever Eye Masks are safely tucked inside.
- 3.Attach Shipping Label
Download and print the prepaid shipping label provided via email and affix it to the outside of your return box.
- 4.Receive Your Refund
Once our warehouse receives and inspects your return, a refund will be issued to your original payment method within 5-10 business days.